Public Parking

Metropolitan Parking Services manages some of the best-located, best-maintained, and best-served parking lots in Downtown Detroit. Check out our lot locations to find the best parking choice for your special event or destination.

Are you looking for a professional parking services firm to help you manage your own parking lots? Take a look below at what we now do for our Downtown Detroit lots and consider whether these services may be useful to you.

Space Allocation

MPS continuously tracks normal and peak parking usage, monthly parking usage, and visitor and transient parking usage. This information is used to allocate parking in the most efficient manner and maximize revenue.

Revenue Control

Every shift tracks the tickets issued for transient parking and is required to match the number issued with the revenue generated. Reports are generated at the end of every shift and approved by the shift supervisors. These reports are compiled and used by auditing to track revenue and accuracy.

Market Analysis

MPS regularly analyzes the area’s public and private parking operations. The analysis includes rates, availability, number of spaces, and utilization. This information is used in setting rates and for future planning efforts.

Validation Program Administration

Renaissance Center and Millender Center retailers, along with the Marriott Hotel, validate parking tickets for customers. MPS collects and processes the validations. We then produce daily, weekly, and monthly reports to ensure that parking usage matches revenue and validations. MPS also administers the billing process for the validations. We send invoices to the various entities based on the approved validations.

Special Billing

MPS handles the billing for validations issued by the approved retailers and the Marriott Hotel.

Special Event Coordination

Special event coordination includes client interaction to identify the type of event and determine parking needs, logistical support, and staffing.

Insurance Claim Coordination

MPS coordinates insurance claims for the facility-, equipment-, and visitor-related matters. We carry Garage Keepers insurance for general liability. MPS tracks insurance claims from initiation to completion and coordinates with those making the claim and the various insurance carriers to ensure closure to all claims.

Facility Maintenance

MPS identifies and documents overall facility conditions and maintenance needs based on comprehensive weekly walk-through inspections. Feedback from operations and facility personnel is also compiled in the inspection reports. Separate report forms are used for daily observations of required maintenance.

How MPS Maintains Parking Facilities

  • Cleaning
  • Windows Maintenance
  • Parking Control Equipment Maintenance
  • Painting
  • Lighting Maintenance
  • Landscaping
  • Security Staffing
  • Structural Maintenance